Privacy Policy

1. Introduction

Jenesys Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered bookkeeping platform and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company details)
• Financial data from connected Xero accounts
• Communication records through our Comms Hub
• Usage data and platform interactions

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our bookkeeping automation services
• Process transactions and manage your account
• Improve our AI algorithms and service quality
• Communicate with you about service updates
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and regular security audits. We are SOC 2 Type II certified.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent

7. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact our Data Protection Officer at privacy@jenesys.co.